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When was the last time you measured your customer service?

Why are retailers focused on ‘experience’ when they can’t basic customer care right?

Marks Spencer Leeds UK

Marks & Spencer UK proposes axing 351 management jobs

Marks & Spencer to axe more than 300 jobs across the UK as it continues its restructur…

David Jones Disney 100 Acre Wood2

David Jones partners with Disney

David Jones flagship to include Disney themed kids floor.


New retail and food village hits North Queensland

DFO Cairns set to become the home of a new outdoor retail, entertainment and food precinct…

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David Jones Elizabeth Street Level Seven

David Jones charts future with new flagship

Exclusive partnerships, better service and localisation to serve as bedrock for DJs turnar…

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Amber, warehouse

State of the stockroom

Are retail warehouses a moneymaker or black hole?


Prime Day drives record traffic to Amazon’s Australian site

E-commerce giant releases the figures on its shopping holiday.


SDA goes social for young workers rights

SDA has created a ‘young workers hub’ to inform new workers of their rights.

Deliveroo RiderAU01

Workers’ compensation doesn’t cover gig workers – here’s a way to protect them

The changing nature of work and what it means for the law of “employment” fu…


AuMake’s Burwood Daigou Hub leads

Daigou company’s quarterly report shows the company’s overall sales and gross …

shopping centre, specials

Trade wars open ‘rich vein’ for Australia

MP says realism needed on trade deal prospects.


Investor warning on big CEO paypackets

Large companies need to justify executive pay.

closeup Australia dollar bills, business and financial concept

Australian dollar declines

Australian dollar subdued as central bank expresses concern about the impact of …

QV market, markets, melbourne, Queen Victoria market

Magnificent seven unites

A new alliance between some of the world’s most renown food markets is focused…


Lush unintentionally underpays staff

The underpayment affects a large number of current and former Lush staff.


Deals abound, but site crash plagues Prime Day

Amazon’s annual shopping event, Prime Day, kicked off yesterday at noon in Aus…

social media

Viva voce: A retailer’s best friend

Why word of mouth is still an incredibly important weapon in a retailer’s mark…


Preview: Inside Retail Weekly 2197

A sneak peek at what’s featured in tomorrow’s edition of Inside Retail Weekl…

Digital hub from Accent Group

Accent Group responds to share irregularities

The ASX demands answers in relation to high volume of Accent Group share trades.

Inside Retail Polls

Myer's new chief executive
Is John King the right CEO to lead Myer's turnaround?

Inside Retail PREMIUM

Canon Australia

Capturing retail experiences

The debut retail presence for a global icon Down U…


The only question a retailer needs to answer

There’s no shortage of opportunities for success…

Chemist Warehouse

Sigma hit by competitor’s blow

Chemist Warehouse’s decision to change suppliers m…

Digital hub from Accent Group

Analyse that

Several major retailers have unveiled dedicated da…



Steinhoff completes sale of Kika-Leiner

Steinhoff given clearance by Austrian competition …

Westfield Chatswood

Over $10bn in retail property transactions for the year

Savills latest Q2 retail report charts growth in s…


Scentre acquires $720m stake in Westfield Eastgardens

Sale marks one of the top five largest single-asse…


Melbourne retail property soars

The increased demand has occurred amidst disappoin…


Kathmandu_Rundle 4

Kathmandu appoints North American VP

Bill Chandler will join Kathmandu’s North American arm.


Steinhoff completes sale of Kika-Leiner

Steinhoff given clearance by Austrian competition authoritie…


Uniqlo group revenue and profit rise in Q3

The group hopes to drive Uniqlo to be the worlds number one …


Burberry’s modest first-quarter growth

Burberry turnaround continues.

Retail Technology

Woolworths_MarrickvilleMetro_Living Lettuce Hydoponics

Woolworths to revamp responsible sourcing program

The program will save Woolworths suppliers from ex…


Sonos files for IPO

Sonos bets future on the Sonic Internet; driven by…


Wesfarmers to step up data research

Wesfarmers has advertised for several data researc…


Alibaba partners with Bolloré to tackle innovation

The groups will look for opportunities for coopera…


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