About the author
Peter James Ryan
Peter James Ryan is acknowledged as one of Australia's leading retail business and marketing consultants, presenters, authors and industry commentators, backed by over 30 years’ experience working in and on retail businesses. Peter has been a regular contributor to Inside Retail since 2011.
The current cycle of formulaic trend to factory source will not survive the next decade without massive casualties.
How blind and inflexible process adherence is destroying customer relationships.
To win in retail you don’t engage in a race to the bottom.
They seduce with low prices, but how long can the romance last?
The “belief” in Amazon is about a future that may or may not eventuate.
In a world preoccupied with performance at all costs, the language of ‘staff loyalty’ does not fit.
We are ending up with a ‘tick the box’ process based industry and dumbing down retail models, experience and talent.
It’s time that the 60-year-old model for shopping centres undergoes a makeover.
Resentment toward the ‘negotiation’ of retail lease renewals by tenants has been simmering for a long period of time.
Opinion: Bring on the accounting changes and bring in the new blood.
Boards, investors and financiers are forcing retail operators into decisions that cannot work long term.
The stupidity meter hit an all time high last week when it was claimed a “retail recession” is upon us.
The road back is huge but not insurmountable and it’s only 15 years ago that many people were questioning the role for Kmart.
The cynical world of global e-commerce players.
Professional managers have a place, just not in the critical leadership positions that involve the key ingredient that cannot be taught.
The government would be better off applying the current tax rules to all competitors equally – most notably international competitors.
Branded product is going to become the battle ground in twenty first century retail.
Until the ‘beam me up Scotty’ machine arrives, retailers need to think about what being convenient for customers actually means.
Retail and hospitality employers need to sell the idea of flexibility of hours worked as an advantage of employment and not a disadvantage.
“What originally makes you famous is what will sustain you”.
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