About the author

Peter James Ryan

Peter James Ryan

Peter James Ryan is acknowledged as one of Australia's leading retail business and marketing consultants, presenters, authors and industry commentators, backed by over 30 years’ experience working in and on retail businesses. Peter has been a regular contributor to Inside Retail since 2011.

Articles

Global sourcing has stuffed fashion – globally

The current cycle of formulaic trend to factory source will not survive the next decade without massive casualties.

Retail would be much easier if you didn’t have to deal with those damn customers!

How blind and inflexible process adherence is destroying customer relationships.

All it takes is enhanced basics to win

To win in retail you don’t engage in a race to the bottom.

Category killers: Breaking hearts everywhere

They seduce with low prices, but how long can the romance last?

What if Amazon is the trigger for the next tech wreck?

The “belief” in Amazon is about a future that may or may not eventuate.

Our people aren’t stupid

In a world preoccupied with performance at all costs, the language of ‘staff loyalty’ does not fit.

Technology is making us stupid

We are ending up with a ‘tick the box’ process based industry and dumbing down retail models, experience and talent.

Out with the old, in with the new

It’s time that the 60-year-old model for shopping centres undergoes a makeover.

The SumoSalad syndrome

Resentment toward the ‘negotiation’ of retail lease renewals by tenants has been simmering for a long period of time.

Over inflated valuations are holding us back

Opinion: Bring on the accounting changes and bring in the new blood.

Retail reality is about to bite

Boards, investors and financiers are forcing retail operators into decisions that cannot work long term.

Why are retail analysts and media commentators so damn negative?

The stupidity meter hit an all time high last week when it was claimed a “retail recession” is upon us.

Is Big W destined to become small?

The road back is huge but not insurmountable and it’s only 15 years ago that many people were questioning the role for Kmart.

Liars, tax cheats and bullies

The cynical world of global e-commerce players.

It’s all a matter of judgement

Professional managers have a place, just not in the critical leadership positions that involve the key ingredient that cannot be taught.

The walls are a tumbling down

The government would be better off applying the current tax rules to all competitors equally – most notably international competitors.

The best strategy to beat Amazon

Branded product is going to become the battle ground in twenty first century retail.

What does convenient mean to the 21st century shopper?

Until the ‘beam me up Scotty’ machine arrives, retailers need to think about what being convenient for customers actually means.

Who really bears the penalty in the penalty rates decision?

Retail and hospitality employers need to sell the idea of flexibility of hours worked as an advantage of employment and not a disadvantage.

Opinion: Is David Jones losing its soul?

“What originally makes you famous is what will sustain you”.

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