About the author

Brian Walker

Brian Walker

Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors. He has successfully led change teams in omnichannel retail arenas and has been instrumental in the development and implementation of many notable, integrated retail channel strategy projects including, Optus, Hutchison Telecommunication, Global Brands Group, The National Australia Bank and a host of other well recognised retail, franchise retail and service organisations both nationally and internationally. Brian writes a weekly column for Inside Retail.

Articles

shopping technology

How to beat the machine

Brian Walker on the power of storytelling in retail.

DR_MARTENS_CAMDEN_FLAGSHIP

Keeping the best of the old, creating the ‘now’

Brian Walker on a classic brand that is innovating and reinventing itself.

shopping, sale

Do you own the retail space?

What invitation do you have to play in the great game of retail?

shopping_edit

Why shortening the transaction gap and lengthening the experience matters

As retail changes stores need to realise the opportunity of experience.

sale,discount,shopping

Why Australian retail is breaking under the weight of stock

Brian Walker on the ‘scourge’ of the retail proposition.

DIGITAL_TECHNOLOGY_BUSINESS_STRATEGY

Digital mythbusters for retailers

Brian Walker on the new business models born under the term, digital.

Cotton-On-LA-boardroom

Boards of today and tomorrow

Brian Walker wonders if the role of the board has changed in modern times.

Store-closed

Gaining your unfair advantage

Brian Walker on the insidious effect of cannibalisation between physical retailers.

Marks-Spencer-Macao

“You talking to me?”

Brian Walker examines the art of telling your story.

business strategy, process, solution

Retail predictions for 2018

Brian Walker predicts the big five retailing trends for the year.

Shopping, Christmas

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

Amazon fulfillment centre

Debunking the bunk on Amazon

Brian Walker asks if we can all please take a chill pill with regards to Amazon.

PANGEA_RETAIL_SPANISH_TRAVEL_STORE

Building real customer experience into award winning retail

Brian Walker on a Spanish retailer’s novel approach to travel.

business-strategy-success

From acorns to icons – lessons in change leadership

Brian Walker looks at the latest currencies in the new retail economy.

dotti, premier investments, just group

All things must pass

Brian Walker ponders over some of the older brands within the Premier investments stable.

Ray-Ban-flagship-Soho

Ray Ban transforming optical retailing

Brian Walker looks at the iconic brand’s flagship store in SoHo.

Vita_Mojo_cooking

Vita Mojo – The Seamless Experience

Brian Walker takes a look at London’s first entirely cash-free restaurant.

puzzle, dollar, money

How to build your brand’s trust economy

Consumer trust has emerged as the currency you cannot trade.

Decathlon-Connects-Run-The-Store-Munich

Decathlon Connect – the theatre of retail

A look at the French sporting retailer’s small-scale format.

Businessman drawing social media connection scheme on glass wind

The changing skill sets to be a retailer

What are the professional role profiles of our future retailers?

Twitter

ACCC says consumer data rights will soon become a reality. https://t.co/XyuviVgguS

12 hours ago

Steinhoff given clearance by Austrian competition authorities. https://t.co/hLL1I0b0Ll

14 hours ago

The group hopes to drive Uniqlo to be the worlds number one fashion retailer. https://t.co/4B24UtLHXR

17 hours ago
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