About the author

Dave Farrell

Dave Farrell

Dave Farrell has 30 years retail and business management in Europe, Africa and Australasia. He is a passionate mentor of self-development through a personal brand and encouraging entrepreneurial behaviours within well-defined parameters. A lifetime of creative and business writing. Weekly columnist for Inside Retail.

Articles

Productivity: A measure of leadership

What really drives employees to be more productive.

What plagues retail today?

Manager remuneration, corporate sterility and business EI.

Four types of ‘pseudo’ leadership and how to avoid them

Four types of leaders who wield ‘pseudo authority’. 

There are no shortcuts to fix an ailing brand

But the alternative is a spiral to oblivion.

Any elephants in the room?

For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a last resort to prospective employees.

State of the stockroom

Are retail warehouses a moneymaker or black hole?

Retail’s plastic onion

A proposed cutback of the single-use checkout bag is but a diversionary ploy.

Retail hang-ups

There is little evidence to show that self-sabotaging retail behaviour has abated over the last two years.

Beyond fabricated ambience, into retail auras

Retailers invest millions of dollars fabricating store ambience, so why doesn’t it always work?

Managers incommunicado

Retail needs to purge the errant demeanours manifesting within ivory towers.

Retail: Too many cooks?

Like any industry, retailers can be plagued by an excessive management framework.

What are your retailers doing?

How confident are you that your retailers are retailing?

Retail: Move over Jack And Jill?

Gone are the days where corporate benefited from low skill sets running a retail outlet.

A lifetime of retail – nothing better

Dave Farrell looks back on 30 years in an ‘incomparable’ industry.

Inherent leadership or micromanagement?

Precious few businesses tolerate, let alone encourage true leadership.

A moment for Santa’s retail helpers

There is nothing more gratifying than a leader sharing esteem to drive improvement.

Mixed messages and duplicity

Are we duping consumers by constantly over-promising?

What is it that retail is trying to achieve through technology?

The prevailing attitudinal mindset between AI and HR is reflected in financials, where one is seen as an asset and the other as an overhead and liability.

Is retail learning and development relevant?

The concept of a training department led by disassociated L&D personnel contradicts the very essence of employees developing themselves.

Retailer roots = retail routes

Innovation is not the cohort of the elite but the compulsion of those encountering the mundane, impractical or unjust.

Twitter

What does customer experience best practice mean to Heather McIlvaine - one of the Retailer Awards 2019 judges? Wat… https://t.co/SjeKOa9t04

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H&M’s second-largest brand, COS, opens its first Queensland store at the Wintergarden shopping centre in Brisbane. https://t.co/ai2QRW7Ufh

9 hours ago

The new 68,000 sqm distribution centre will replace the current DC in Kidman Park upon completion in mid-2020. https://t.co/tftcd3MJZ9

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