About the author

Dave Farrell

Dave Farrell

Dave Farrell has 30 years retail and business management in Europe, Africa and Australasia. He is a passionate mentor of self-development through a personal brand and encouraging entrepreneurial behaviours within well-defined parameters. A lifetime of creative and business writing. Weekly columnist for Inside Retail.

Articles

Is retail learning and development relevant?

The concept of a training department led by disassociated L&D personnel contradicts the very essence of employees developing themselves.

Retailer roots = retail routes

Innovation is not the cohort of the elite but the compulsion of those encountering the mundane, impractical or unjust.

Retail: Character, charisma and candour

Retail is about simplicity, yet complicated by feeble leadership and handicapped by inconsequential management tiers.

Is benevolent retail achievable?

Before long, customers will be buying with the most powerful of triggers – their conscience.

Animal welfare: In the hands of the retailer

Imagine the competitive distinction of a brand who added value through emotional intelligence, empathy and the support of meaningful life.

Time for publishing houses to retail up

Change is imperative to transform a fickle monopoly deficient in social coherence.

Are marketing initiatives destroying the customer experience?

Retailers need to remove the rose tinted spectacles and question the practicability of ivory tower initiatives.

The pied piper of Amazon

The fears of impending doom by local cartels feed the dissemination of debatable ability and ludicrous exaggeration.

A non-fiction guide to retailing

In a time of diminishing talent pools, how would you portray your career to inspire the next generation?

Retail: Much ado about nothing

The burgeoning habitude from media correspondents of late is the unleashing of nondescript articles with indeterminate messages.

Red herrings and scapegoats

The fact is for every underperforming brand, there are others excelling within the same niche.

Customer service: a spontaneous echo

No amount of indoctrination will enthuse demonstrable passion from team members unless there is meaningful engagement.

The hunter-gatherer in us all

Retail’s misery is a result of silver-bullet distraction and a narcissist misconception of what matters.

The secret life of an autistic retailer

Employers can be prejudiced against those they perceive to be disabled and often hide behind the bureaucracy of health and safety concerns.

Telltale signs of an ailing retailer

How do symptoms present themselves to the general public?

The faux discounter

Discount branding is a tightrope that very few do well and even less should partake.

A tale of two retailers

Never underestimate the devastation of a single person’s toxicity on a brand and bottom line.

Retail cultures reflect leadership

A realisation that the company name is not the overriding brand nor is product and price-point decisive factors.

Change without courage is mute

Be wary of those who prescribe change for they are the very same who either did not foresee today’s retail turmoil or contributed toward it.

Going back to basics

There is no silver bullet for retailers.

Twitter

.@Wesfarmers to purchase @catch_au for $230 million, with @Kmart_Australia and @Targetaus to benefit from the marke… https://t.co/RNsoNC7H0R

2 weeks ago

Australian brand house #Gazal acquired by @PVHcorp in order to have greater control over its brands, such as… https://t.co/lHAdi7mKmg

3 weeks ago

Two thirds of Aussies are looking for discounts online says @PayPalAU, while retailers seek to slow price markdowns… https://t.co/54hjxgpGax

1 month ago
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