About the author

Dave Farrell

Dave Farrell

Dave Farrell has 30 years retail and business management in Europe, Africa and Australasia. He is a passionate mentor of self-development through a personal brand and encouraging entrepreneurial behaviours within well-defined parameters. A lifetime of creative and business writing. Weekly columnist for Inside Retail.


The retail plunge from mediocrity

The compulsion for conformity is nothing other than a guise by ambivalent support offices and ivory towers in a corporate quest for sameness.

For better or worse?

Over the last 25 years, has retail changed for the better or for the worse?

Fiddling while retail burns

Are the fundamentals of retail being ignored in the clamour to apportion blame when business wanes?

You know you’re a retailer when…

Why retailers can never switch off – even when not on the job.

Retail – no place to hide

Why retail is, and always has been, an open and honest industry.

Retail guru or snake oil charmer?

Are advisors and consultants aiding and abetting retailers, or doing more harm than good?

The TV home-shopping dinosaur

The Jurassic beast of TV home shopping continues to defy extinction.

Replacing psychobabble with Retail KISS

Why there is no surreptitious approach to the communal mindset of the fickle shopper.

Pop-up shops as mere distractions

Is pop-up retail a feasible option for established retailers?

Retailers lacking in (Dis)abled Intelligence

Dave Farrell on how retailers can benefit from embracing an integrated work culture.

Lust for technology impacting service

Is the lust for new tech solutions causing retailers to lose focus on service?

Customer service according to who?

Debunking key delusions surrounding customer service in retail.

International retailers remain hungry for Australia

Is the increasing arrival of international retailers to our shores the beginning of an imminent armada?

Retailing – The Absolute Vocation

“For those who persevere, the dividends are not just extraordinary, but unparalleled.”

Retail’s Scourge : The Imperviable Layer

Dave Farrell on the propagation of ineffective accountability within retail organisations.

Online retail-pie in the sky?

Dave Farrell on resisting the virtual bully’s delusions of taking over the world.

The most perplexing activities in retail

The most perplexing activities that have been dragged into 21st Century retail.

Retail – what a wonderful world

Dave Farrell on why retail is the finest of all the trades.

Sustainable retail – being the difference

Are retail leaders failing on sustainable business practices?

Understanding and accepting autism in retail

Are you turning your back on autistic people, the largest minority?


Nominations for 2020 Retailer Awards are officially open! Tag retailers you believe provide exceptional customer ex… https://t.co/wkhQq3UjFE

1 week ago

Retail industry bodies including @OZretailers and @retailaustralia are calling on @QldGov to abandon plans to make… https://t.co/8u1zPN0CAg

2 weeks ago

At the @OZretailers national retail awards! Looking forward to see who takes what! #retail #nra #awards https://t.co/T9ZlkgQaFm

2 weeks ago

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