About the author
Dennis Price is a shopping centre, retail, marketing & strategy all-rounder with over 30 years’ experience, across a portfolio career of concurrent interests including consultant & coach (at Ganador), retail centre management at JLL, GPT, Lend Lease, entrepreneur at Yearone Solutions, Ganador & Uncle Joe's Cafe, and Academic (at MGSM, UoW, AIB). Dennis Price has regularly contributed columns for Inside Retail since 2007.
Forget everything you think you know about customer loyalty.
To break out of the discount cycle, follow Patagonia.
New technology is converging to make it possible.
What happens when retailers go rogue.
If you build the stage, who will come to act on it?
COMMENT: Consumers, casual readers and industry outsiders who are not actually directly impacted by the minimum wage like the idea of a minimum wage because it makes them feel good.
Dennis Price examines the wages debate.
Why are retailers failing at such an alarming rate?
There’s no point in aiming for the stars in retail. Success is doing the same thing repeatedly – and getting slightly better at it.
Focusing on customer complaints can have a range of negative impacts on businesses.
There are several factors to consider before installing free wi-fi for the public.
What role should business play in socio-political issues?
10 lessons for bricks and mortar retailers.
Five steps to position a retail store practically.
Modern businesses, now so seemingly invincible, are vulnerable at the core.
Why do shopping centres struggle with innovation so much?
The challenge we face is that we actually believe is incongruent with what we say – that is why we fail in the ‘execution’.
Most challenges can be overcome if we want to do it and we have the technology to do it.
Executives don’t really want to know what the future will be like.
How can retailers dishonour contractual commitments with no/limited consequence?
Aligning your brand with a social or environmental cause that you and your customers truly care about is very good… https://t.co/r2IiOojtmc1 day ago
How underpayments could lead to an overhaul in industrial relations. https://t.co/Ux3Mbd09Yh2 days ago