About the author
Dennis Price is a shopping centre, retail, marketing & strategy all-rounder with over 30 years’ experience, across a portfolio career of concurrent interests including consultant & coach (at Ganador), retail centre management at JLL, GPT, Lend Lease, entrepreneur at Yearone Solutions, Ganador & Uncle Joe's Cafe, and Academic (at MGSM, UoW, AIB). Dennis Price has regularly contributed columns for Inside Retail since 2007.
When it comes to people management, the reality is it doesn’t matter what you do, just that you do, advocates columnist Dennis Price.
What’s holding your business back? Real obstacles or symptoms you use as excuses?
Less than half of television advertisers see no ROI – so what is the best way to generate new customers, asks Dennis Price.
Daily deals done dirt cheap: are they the best ‘first touch point’ for your brand?, asks Dennis Price.
D o you understand that customers are not buying what you may think you are selling?, asks our columnist Dennis Price.
If you want your retail store to be fit to survive, then it is not about strength or fitness – it is about mutation, writes Dennis Price.
Last week I related a few bad service experiences in recent times. I suggested that even ‘robotic’ courtesy would be better than what goes for service in most stores. This week, an opposite example, and how ‘robotic’ chains are willing to break the system for a customer. I like my coffee on the stronger, more flavourful side and I take no sugar. Very often a small coffee (single shot) is too weak, but the double shot (in that size) is too strong and bitter. I have experimented e…
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