About the author

Dennis Price

Dennis Price

Dennis Price is a shopping centre, retail, marketing & strategy all-rounder with over 30 years’ experience, across a portfolio career of concurrent interests including consultant & coach (at Ganador), retail centre management at JLL, GPT, Lend Lease, entrepreneur at Yearone Solutions, Ganador & Uncle Joe's Cafe, and Academic (at MGSM, UoW, AIB). Dennis Price has regularly contributed columns for Inside Retail since 2007.

Articles

What value in a lease?

How can retailers dishonour contractual commitments with no/limited consequence?

The antithesis of Amazon is coming

In retail, it used to be about who you knew.

Summary of Main Changes to Retail Leases Act 1994 – part 2

How some of the changes may impact on general lease administration processes.

Summary of main changes to NSW Retail Leases Act 1994

Part one of a series examining the ramifications for retailers when changes take effect tomorrow.

Seven immutable truths of prosperous shopping centres

In the coming evolution of malls, there are a few self-evident truths to be considered.

Death of the mall

An individual mall may die like an individual car may crash; but ‘The Mall’ is no more dying than ‘The Car’ is dying.

What ails our retailers? Retailing with our eyes wide shut

Managers treat their companies like organisations, leaders treat their companies like an organism.

If at first you don’t succeed, flip it

Take the decisions about a new, scary future before it is upon you.

When you run out of retail highway

Just like traditional retailers run out of geography, eventually e-commerce will run out of new customers too.

Are you a biscuit bomber?

Every business has them and real leaders know their immense worth.

Achieving retail success amongst the carnage

How many of the things we ‘know’ about retail is myth and how many are facts?

Trump is the kind of President Australia needs

Click bait annoys, but in bricks and mortar land we have the same thing.

This lies at the heart of retail failure

The solution is not big data, robotics, the CX or a better brand.

Will customers talk to robots?

Imagine CEOs could ‘talk’ to all staff across a country-wide network, get feedback and pass on tips during the day – all with no ongoing cost after setup?

To merge or not merge, that is the question

Can the Terry White Group-Chemmart merger be one of the minority of mergers and acquisitions that actually succeeds?

Retail learnings from Pokémon Go

How retailers can learn from the Pokémon Go craze – without missing the bigger picture.

Customer services biggest mystery

Debunking the appraisal of customer experience, as a result of cumulative averages and aggregates.

Five business lessons to live by

Dennis Price signs off from Inside Retail with five lessons for business and life.

Lessons from the supermarket giants – part 2

In part two of his series on supermarkets, Dennis Price looks at strategy.

Lessons from the supermarket giants – part 1

The evolution of supermarkets contains many lessons for modern retailing, writes Dennis Price.

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