About the author
Dennis Price is a shopping centre, retail, marketing & strategy all-rounder with over 30 years’ experience, across a portfolio career of concurrent interests including consultant & coach (at Ganador), retail centre management at JLL, GPT, Lend Lease, entrepreneur at Yearone Solutions, Ganador & Uncle Joe's Cafe, and Academic (at MGSM, UoW, AIB). Dennis Price has regularly contributed columns for Inside Retail since 2007.
How can retailers dishonour contractual commitments with no/limited consequence?
In retail, it used to be about who you knew.
How some of the changes may impact on general lease administration processes.
Part one of a series examining the ramifications for retailers when changes take effect tomorrow.
In the coming evolution of malls, there are a few self-evident truths to be considered.
An individual mall may die like an individual car may crash; but ‘The Mall’ is no more dying than ‘The Car’ is dying.
Managers treat their companies like organisations, leaders treat their companies like an organism.
Take the decisions about a new, scary future before it is upon you.
Just like traditional retailers run out of geography, eventually e-commerce will run out of new customers too.
Every business has them and real leaders know their immense worth.
How many of the things we ‘know’ about retail is myth and how many are facts?
Click bait annoys, but in bricks and mortar land we have the same thing.
The solution is not big data, robotics, the CX or a better brand.
Imagine CEOs could ‘talk’ to all staff across a country-wide network, get feedback and pass on tips during the day – all with no ongoing cost after setup?
Can the Terry White Group-Chemmart merger be one of the minority of mergers and acquisitions that actually succeeds?
How retailers can learn from the Pokémon Go craze – without missing the bigger picture.
Debunking the appraisal of customer experience, as a result of cumulative averages and aggregates.
Dennis Price signs off from Inside Retail with five lessons for business and life.
In part two of his series on supermarkets, Dennis Price looks at strategy.
The evolution of supermarkets contains many lessons for modern retailing, writes Dennis Price.
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