About the author
Dennis Price is a shopping centre, retail, marketing & strategy all-rounder with over 30 years’ experience, across a portfolio career of concurrent interests including consultant & coach (at Ganador), retail centre management at JLL, GPT, Lend Lease, entrepreneur at Yearone Solutions, Ganador & Uncle Joe's Cafe, and Academic (at MGSM, UoW, AIB). Dennis Price has regularly contributed columns for Inside Retail since 2007.
Dennis Price provides his top 30 tips for e-commerce operators.
Things that we know today are always overturned in the face of advancing knowledge, writes Dennis Price.
A host of biases in our thinking processes make us think we are better than we really are, says Dennis Price.
You need to listen to customers and know them to be successful at customer service, writes Dennis Price.
Dennis Price gives his view on why some franchises don’t survive.
Dennis Price provides some advice on negotiating price without mentioning it.
Dennis Price looks at the symptoms and common strategies of poor pricing practices.
Dennis Price’s 10 customer service tips.
There doesn’t always have to be a single option, says Dennis Price.
We should see trends as a symptom of a problem and not the cause of a change, says Dennis Price.
In part three of his series on why retail business fail, Dennis Price looks at friction.
In his second post on failure, Dennis Price discusses the ‘big squeeze’.
Dennis Price explains why failure is not the enemy.
The problem with failure is that we run away and don’t confront it well enough to learn, says Dennis Price.
Dennis Price postulates on the future of society and what that might mean for retailers.
Dennis Price puts forward his thinking on how meta-trends will define retail, marketing, and business.
Dennis Price imparts some words of wisdom on the subject of franchising.
Dennis Price shares some words of wisdom about looking on the bright side.
The main retail metrics are driven by an underlying variable that we fail to account for, says Dennis Price.
Dennis Price considers the implications of incongruence between brand message and offer.
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