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Heather McIlvaine

Heather McIlvaine


The biggest changes coming in FY20

Several changes are set to impact the retail sector.

Officeworks rolls out new parental leave policy

Managing director Sarah Hunter says the support means a lot to families.

Tony Bianco relaunches loyalty program based on experiences

Benefits include a personal concierge for top members.

How Dymocks has survived 140 years in retail

Bookstore chain celebrates impressive milestone.

EBay orders now ship 15 per cent faster, marketplace says

Online marketplace reveals impact of fulfilment service.

David Jones publishes supplier list ahead of Fashion Revolution Week

Department store backs growing sustainability trend.

Newsagents and lottery retailers to benefit from merger

Two industry bodies have merged into a single, national association.

Mecca hits 100-store milestone with Adelaide flagship

Customers queued for 15 hours to be the first to enter.

Spell: Social media is about more than appearing in your customers’ newsfeeds

Retailers question Lush’s decision to social accounts.

March delivers biggest month in Winning’s 113-year history

Appliances retailer says sales were up 42 per cent year on year.

Shoppers warming to Woolies: UBS

Consumer perception of Woolies improves across five key metrics.

Fashion brands improve supply chains ahead of modern slavery reporting

Cotton On, Country Road among top-scorers in annual report.

Inside Bunnings’ business-as-usual e-commerce launch

Selling online seems to be no big deal for the hardware giant.

Amazon’s advertising products are now available in Australia

E-commerce giant launches another key part of its business in Australia.

Cotton On launches curve range

Fast fashion retailer debuts new collection for sizes 16 to 24.

Labor pledges to restore penalty rates in Budget response

Bill Shorten makes divisive promise in Budget response.

RFG back to square one in asset sale process

Talks to sell Donut King and its QSR division have fallen through.

Retail sales rise in February

ABS figures suggest consumer confidence has returned.

Ikea to open first small-format store in Sydney in May

Furniture giant to provide immersive shopping in city centres.

Banks make progress on tap-and-go, but least-cost routing still eludes them

More retailers can now choose how to process contactless payments.


.@Wesfarmers to purchase @catch_au for $230 million, with @Kmart_Australia and @Targetaus to benefit from the marke… https://t.co/RNsoNC7H0R

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Australian brand house #Gazal acquired by @PVHcorp in order to have greater control over its brands, such as… https://t.co/lHAdi7mKmg

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Two thirds of Aussies are looking for discounts online says @PayPalAU, while retailers seek to slow price markdowns… https://t.co/54hjxgpGax

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