About the author

Heather McIlvaine



Why Under Armour is more than just another apparel company: NRF 2020

Our coverage of the final day of NRF 2020.

Tech, CX and leadership insights from NRF 2020: Day 2

Our key takeaways from Starbucks, Chloe, Zappos, Gap and more.

NRF 2020: Highlights from the first day

What we learned from Showfields, Andie, Crate & Barrel and Rent the Runway.

How Good360 plans to avoid the usual pitfalls of disaster response

The nonprofit warns outpouring of support could have knock-on effects.

State by state: Christmas and Boxing Day 2019 trading hours

When will shops be open over the holidays?

Marlin Brands buys Zanui

Wholesaler backed by Oaktree, Alceon Group has bought the collapsed online retailer.

Winning to open new DC in Victoria following strong growth

New DC to facilitate free, next-day delivery in Victoria.

Industry, unions divided over “complexity” of award system

Two camps are forming over a review to occur next year.

Retail appointments

“Woman to watch” joins Nike board, AuMake strengthens board, Styelrunner founder joins Accent.

How Super Retail Group plans to win Black Friday (and Christmas)

New data confirms the old peak season is a thing of the past.

How to innovate like a boss

Tips to drive creativity – from Walmart, John Lewis and The Iconic.

How Country Road got into rentals

The surprisingly personal origin story behind the brand’s partnership with GlamCorner.

Pumpkins rule: the rise and rise of Halloween

How retailers took advantage of the increasingly popular holiday.

New poll: Are you spending more or less on Facebook ads?

Online marketplace Redbubble has changed its marketing strategy. Will you?

Period underwear goes mainstream

Online brands like Modibodi and Thinx are taking share in the billion-dollar feminine-care industry.

Bedding brand pops up in LA

Ettitude is exploring ways to put its sheets in the hands of more customers.

B is for branding: Inside Baby Bunting’s first rebrand

A new logo is just the beginning.

What online retailers should take away from Rent the Runway’s logistical nightmare

GlamCorner’s CEO offers advice on avoiding, and sometimes accepting, outages.

Zarraffa’s founder building $100m ‘dining destination’ in Queensland

The franchise founder wants to bring Melbourne’s market culture to the Sunshine State.

Fashion brands struggle to stay on home soil

Cue Clothing has been manufacturing in Australia for 50 years. Can it last much longer?


Department store Myer has further streamlined its executive team, cutting 35 roles from its head office in Melbourn… https://t.co/jEPQL27ujx

4 days ago

Clothing retailer Jeanswest is the latest retailer to enter voluntary administration, citing difficult trading co… https://t.co/xyBNwDPO0J

5 days ago

Our contributor recalls a few once-popular retail metrics and suggests we should think twice before moving on to th… https://t.co/v0QL02AIaB

5 days ago