About the author

Stuart Bennie

Stuart Bennie

Stuart Bennie is an experienced consultant with extensive background across retail, wholesale and IT. Having worked throughout the world, he has a global perspective on what drives business. Stuart has been a regular columnist with Inside Retail since 2011.

Articles

Are the Myer board culpable?

Are we getting close to a class action by disgruntled shareholders?

An open letter to Sally McManus – secretary of the ACTU

Stuart Bennie isn’t happy with the suggestion of raising the minimum wage $50.

Why is Myer so unlucky?

Stuart Bennie thinks it’s time to park the technology mumbo jumbo for a while.

Due negligence

You cannot write vision into a document.

The retail traitors

Stuart Bennie thinks Unibail-Rodamco has been sold a pup.

Wesfarmers at it again

Stuart Bennie takes a look at price guarantees.

The end of customer service

Is it any small wonder that we are witnessing the end of a retail era?

Solly’s obsession

Why is Solomon Lew so obsessed with Myer?

The biggest retail hoax ever

Can anyone provide just one example of the tangible dollar benefits of omnichannel?

How not to delegate

If you want to get promotion don’t empower your staff.

Another fatal blow for bricks and mortar?

Suppliers are falling over themselves to get a product accepted by online retailers.

Four big switch offs

Risk these four main issues at your own peril.

How to fight Amazon

Retailers, rather than wallowing in self pity, are also taking steps to minimise the impact of the US giant.

What does “customer first” really mean?

Customers demand more than just price to consider that they are being placed as number one.

The demise of Bernie Brookes – again!

Opinion: The performance of Bernie Brookes at Edcon has been underwhelming to say the least.

Email epidemic

There is a difference between a sense of urgency versus a culture of panic and frenetic activity pretending to be work.

You can smell retail death

One can spot stores that will be closing before not too long.

Store managers are the kingpins

Retailer’s need to pay a visit to this regional store to witness first hand what is happening there.

Are retailers ready for war?

Australian retailers need to prepare for when the unthinkable happens.

Yes, you can catch insanity

Have we totally lost the plot about what retail is really all about?

Twitter

#AlceonGroup announce first Victorian @Lego_Group store to open in @WestfieldAU Doncaster #retail https://t.co/qMfYJp5WFM

4 days ago

Almost half of online marketplace @Kogan gross profit for FY19 came from its private label offering #retail #onlinehttps://t.co/lLwhKBnVp2

6 days ago

Talks of a merger between @OZretailers and @retailaustralia have come to a close, with the parties failing to align… https://t.co/hkqHyDsBkr

2 weeks ago
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