Satisfying customers at any cost
‘Put the customer first’ is the mantra guiding much of retail today. This thinking manifests in many ways, but lately it seems to mean letting customers pay for their purchases over time using a new crop of fintech products: Afterpay, zipPay and, most recently, Openpay.
Take Forever New. On 15 December, the Melbourne-based fashion and accessories chain will add zipPay to its arsenal of online payment options in direct response to customer demand.
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Kate Box, Local Head of Retail Facebook on stage at Inside Retail Live. Register now for Festival of Retail Ideas… https://t.co/d2FBeVGDpz10 hours ago
One has to question how long Australia can sustain so many similar 'disruptive' retailers. https://t.co/YBHR6JXqZU12 hours ago