The future of retail, according to Rebecca Minkoff
Eighteen months ago, facing the darkening of department stores in the US and empowerment of shoppers online, Uri Minkoff, CEO of Rebecca Minkoff, made a decision to change the way the popular American fashion and accessories brand reaches its customers.
Minkoff mapped out a two-year transition from being primarily wholesale to a direct-to-consumer model, which would leverage e-commerce, social media and data to better understand and deliver what customers really want.
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