About the author

Peter James Ryan

Peter James Ryan

Peter James Ryan is a strategic business consultant with over 25 years of marketing, business consulting and promotional experience. Having worked in roles as diverse as business management, marketing management, consulting and creative services through a myriad of categories and businesses, Ryan has a unique perspective on how to apply marketing based business thinking to achieve sustainable profit growth and productivity gain. Acknowledged as a passionate advocate of the retail industry, his love affair with the category can be traced back to family involvement in the ownership and operation of various retail businesses. Peterʼs previous experience includes Group General Manager of The Banks Group (marketing consulting & research), Head of Marketing for St. George Bank Group, Head of Strategy for Lunn Dyer Design Group, Head of Strategy & Creative for Harrison Holt BBDO and more recently Head of Retail Consulting for IdeaWorks - prior to re-launching his consulting business Red Communication Australia. Ryan has been responsible for the development of some of Australiaʼs leading retail initiatives, retail brands, retail products, retail environments, retail promotions and retail services through both virtual and physical retail. At Red Communication Australia, Ryan applies his unique vision and thinking with energy and passion, to help businesses achieve their true potential at retail.

Articles

Zucks

How does the Facebook inquiry relate to retail?

What can retailers learn from Facebook’s woes?

Myer3

So what’s the game plan now for Myer?

Retreating to the defensive ground of ‘glorified Kmart’ out of fear, deeply entrenches the very problems that are killing the struggling retailer.

kawana-shoppingworld

Recruiting the next generation of shoppers

Though technology has indeed changed all our retail lives, it is risky to think future shoppers only have eyes on their mobile phone screens.

cosmetics,customers

The reality of segmentation

Segmentation may be seen as the key to tapping into your key customers, but segments don’t walk through the door to buy – humans do.

Pitt St Mall Lighting Launch

The future Is local

Colourful streetscapes, courtyards, laneways and gardens are increasingly drawing consumers away from bland, cookie cutter monsters.

Myer3

Myer – a case study in who shouldn’t invest or lead retailers

The ailing retailer can have a very bright future, but two things need to change.

Louis-Vuitton-Marina-Bay-Singapore-external-signage-115

Differentiate or die

Differentiation doesn’t mean a new logo.

myer david jones

Data can’t save our department stores

Can someone explain how retailers that sit on some of the world’s richest sources of big data, fail to compete with those who, in some instances, have none?

business strategy, analytics, progress

A free ride from the economy to lift your profit isn’t on the horizon

Australian retail businesses cannot continue to do what they are doing, the same way they are doing it.

MACQUARIE_CENTRE_CHRISTMAS_DECORATIONS

Christmas retail – what a turkey!

Two forces combined are ruining the six weeks before Christmas.

store open sign

It’s all in the detail

Modern retailers need to display they care or the cash register won’t ring.

Best Buy Price Match

Mirror, mirror on the wall, so who is the cheapest of them all?

Retail is overdue for a clean out and we’re in the middle of it now – globally.

digital, shop, online, future, omni-channel, multi-channel, online

Not being online can be liberating

E-commerce should not be an automatic inclusion in the operational armoury of all retailers.

idea, business, cloud, lightbulb

We have the wrong attitude to retail ambition in this country

Australian retailers need to be supported in taking the necessary risks to successfully challenge on the global scene.

register, money, price, spending, til, POS

Technology desperate to be liked

Asking for systemised likes and ratings after every transaction is only going to end up alienating customers.

warehouse copy

How much for retail manufacturing?

Aussie retailers must reignite product development that leads to consumer acknowledged differentiation or they are dead.

Miranda Zara

Global sourcing has stuffed fashion – globally

The current cycle of formulaic trend to factory source will not survive the next decade without massive casualties.

Shopping bags, mad, frustrated

Retail would be much easier if you didn’t have to deal with those damn customers!

How blind and inflexible process adherence is destroying customer relationships.

business-strategy5

All it takes is enhanced basics to win

To win in retail you don’t engage in a race to the bottom.

zaranew

Category killers: Breaking hearts everywhere

They seduce with low prices, but how long can the romance last?

Twitter

Inflation undershoots market expectations. https://t.co/bIsu2jdqYS https://t.co/ZlT7RZr5w4

9 hours ago

Former AFL player snaps up troubled shopping complex. https://t.co/712rlnGmFh

11 hours ago

Trading hour restrictions during the public holiday. https://t.co/4ksnJdUm5M #AnzacDay https://t.co/B0dcJ12hoY

16 hours ago
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