About the author

Arani Satgunaseelan

Arani Satgunaseelan

Articles

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Forget about the ‘big data’ buzzword and start using your own data

The same principles can be applied across any sector to personalise a customer’s experience and increase their likelihood of spending.

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Virtual reality: PR stunt or potential sales channel?

For every development in connectivity between retailer and consumer, there have been several questionable technologies.

coles, supermarket, down down

What is EDLP and why does it matter?

Hybrid pricing models demonstrate how to balance ‘pricing perception’ to maximise gains.

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The future of physical retail stores

If the shop assistant has to call another store to check if an item is available, that retailer is already failing.

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How the fashion world almost led Amazon astray

Being ‘in’ with the fashion crowd has not been enough to appeal to Amazon’s broad audience and stock virtual shelves.

Last mile delivery

Winning the last mile in online delivery

Investing in their ‘last mile’ offering is not necessarily the message that retailers want to hear, but is inevitable.

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How Kmart made ‘cheap’ cool

Why the discount department store has sustained 120 per cent growth per year for the last eight years.

Koala

Is the Australian mattress industry about to have a rude morning wakeup call?

One has to question how long Australia can sustain so many similar ‘disruptive’ retailers.

Twitter

Don’t be fooled by deceptive distinctions between different forms of commerce. https://t.co/7sIuwTs2p6

16 hours ago

Upscale retailer halts plans, US retail sales improve. https://t.co/7BvwDdJkLn

16 hours ago

Food court favourite opens new store in move aimed at casual dining scene. https://t.co/g4nnTaXnaU

16 hours ago
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