About the author

Brian Walker

Brian Walker

As the principal and founder of Retail Doctor Group in the Australasian and Asian market place, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors.

Articles

Shopping, Christmas

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

Amazon fulfillment centre

Debunking the bunk on Amazon

Brian Walker asks if we can all please take a chill pill with regards to Amazon.

PANGEA_RETAIL_SPANISH_TRAVEL_STORE

Building real customer experience into award winning retail

Brian Walker on a Spanish retailer’s novel approach to travel.

business-strategy-success

From acorns to icons – lessons in change leadership

Brian Walker looks at the latest currencies in the new retail economy.

dotti, premier investments, just group

All things must pass

Brian Walker ponders over some of the older brands within the Premier investments stable.

Ray-Ban-flagship-Soho

Ray Ban transforming optical retailing

Brian Walker looks at the iconic brand’s flagship store in SoHo.

Vita_Mojo_cooking

Vita Mojo – The Seamless Experience

Brian Walker takes a look at London’s first entirely cash-free restaurant.

puzzle, dollar, money

How to build your brand’s trust economy

Consumer trust has emerged as the currency you cannot trade.

Decathlon-Connects-Run-The-Store-Munich

Decathlon Connect – the theatre of retail

A look at the French sporting retailer’s small-scale format.

Businessman drawing social media connection scheme on glass wind

The changing skill sets to be a retailer

What are the professional role profiles of our future retailers?

Sneakerboy

Disruptors rule – the rise of re-commerce

Where our business models built on process and predictability?

idea, business, cloud, lightbulb

How to breed innovation

Why is innovation typically lumped under the banner as product development or format refinement?

Mall, shopping centre

Leading the customer experience at the edge

Are today’s shopping centres being dumbed down?

business strategy business people

Building the right growth model

Strategy without proper robust consumer insights is like surgery with a blunt scalpel.

business strategy5

The state of play in digital retail today

Are we merely digitalising older methods of reaching our audience?

fist, punch, fight

Beating Amazon will be tribal warfare

Which retailers among us will see the opportunity, and who will focus on their perception of crisis?

Amazon5

Amazon – it’s a Prime affair

It’s remarkable that pending retail IPOs from businesses such as Officeworks could have their multiples downgraded on the basis of a new competitor.

Eatsa-store

Building award-winning retail

It’s no surprise that a revolutionary fast food concept has experienced runaway success and sustained international attention.

dollar, world, globe, money

Longer boats are arriving and who manned the light house?

Australia is no longer an island economy.

business technology, pricing strategy

Retail basics are so yesterday

The mechanics of stock turn are nowhere as sexy as digital interfaces at the POS, but is still if not more, crucially important.

Twitter

How to build a global brand like Santa Claus. https://t.co/Bne43Gw2ES

4 days ago

Swedish fashion retailer headlines centre's final stage of $350m redevelopment. https://t.co/cOQRDg4luJ

4 days ago

Surging Chinese demand for Australian-made products fuels company's growth plans. https://t.co/IlE7VaFERs

4 days ago
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