About the author

Brian Walker

Brian Walker

As the principal and founder of Retail Doctor Group in the Australasian and Asian market place, Brian brings considerable senior experience gained in the specialty retail, franchising and shopping centre sectors.

Articles

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Why shortening the transaction gap and lengthening the experience matters

As retail changes stores need to realise the opportunity of experience.

sale,discount,shopping

Why Australian retail is breaking under the weight of stock

Brian Walker on the ‘scourge’ of the retail proposition.

DIGITAL_TECHNOLOGY_BUSINESS_STRATEGY

Digital mythbusters for retailers

Brian Walker on the new business models born under the term, digital.

Cotton-On-LA-boardroom

Boards of today and tomorrow

Brian Walker wonders if the role of the board has changed in modern times.

Store-closed

Gaining your unfair advantage

Brian Walker on the insidious effect of cannibalisation between physical retailers.

Marks-Spencer-Macao

“You talking to me?”

Brian Walker examines the art of telling your story.

business strategy, process, solution

Retail predictions for 2018

Brian Walker predicts the big five retailing trends for the year.

Shopping, Christmas

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

Amazon fulfillment centre

Debunking the bunk on Amazon

Brian Walker asks if we can all please take a chill pill with regards to Amazon.

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Building real customer experience into award winning retail

Brian Walker on a Spanish retailer’s novel approach to travel.

business-strategy-success

From acorns to icons – lessons in change leadership

Brian Walker looks at the latest currencies in the new retail economy.

dotti, premier investments, just group

All things must pass

Brian Walker ponders over some of the older brands within the Premier investments stable.

Ray-Ban-flagship-Soho

Ray Ban transforming optical retailing

Brian Walker looks at the iconic brand’s flagship store in SoHo.

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Vita Mojo – The Seamless Experience

Brian Walker takes a look at London’s first entirely cash-free restaurant.

puzzle, dollar, money

How to build your brand’s trust economy

Consumer trust has emerged as the currency you cannot trade.

Decathlon-Connects-Run-The-Store-Munich

Decathlon Connect – the theatre of retail

A look at the French sporting retailer’s small-scale format.

Businessman drawing social media connection scheme on glass wind

The changing skill sets to be a retailer

What are the professional role profiles of our future retailers?

Sneakerboy

Disruptors rule – the rise of re-commerce

Where our business models built on process and predictability?

idea, business, cloud, lightbulb

How to breed innovation

Why is innovation typically lumped under the banner as product development or format refinement?

Mall, shopping centre

Leading the customer experience at the edge

Are today’s shopping centres being dumbed down?

Twitter

Why retail executives need to visit the front lines more often. https://t.co/rjID3A2ifz #retail #ausbiz

22 hours ago

World's largest retailer embraces transformation to maintain its position. #retail #ausbiz https://t.co/bzX0OIrGjJ

2 days ago

https://t.co/kIRgO2quna Warmer than usual start to Winter has hurt the likes of Myer, Big W and others as shoppers… https://t.co/ifXSDaUoPN

2 days ago
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