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Modern businesses, now so seemingly invincible, are vulnerable at the core.
Why do shopping centres struggle with innovation so much?
The challenge we face is that we actually believe is incongruent with what we say – that is why we fail in the ‘execution’.
Most challenges can be overcome if we want to do it and we have the technology to do it.
Executives don’t really want to know what the future will be like.
How can retailers dishonour contractual commitments with no/limited consequence?
In retail, it used to be about who you knew.
How some of the changes may impact on general lease administration processes.
Part one of a series examining the ramifications for retailers when changes take effect tomorrow.
In the coming evolution of malls, there are a few self-evident truths to be considered.
An individual mall may die like an individual car may crash; but ‘The Mall’ is no more dying than ‘The Car’ is dying.
Managers treat their companies like organisations, leaders treat their companies like an organism.
Take the decisions about a new, scary future before it is upon you.
Just like traditional retailers run out of geography, eventually e-commerce will run out of new customers too.
Every business has them and real leaders know their immense worth.
How many of the things we ‘know’ about retail is myth and how many are facts?
Click bait annoys, but in bricks and mortar land we have the same thing.
The solution is not big data, robotics, the CX or a better brand.
Imagine CEOs could ‘talk’ to all staff across a country-wide network, get feedback and pass on tips during the day – all with no ongoing cost after setup?
Can the Terry White Group-Chemmart merger be one of the minority of mergers and acquisitions that actually succeeds?
US president says Amazon causing “great damage" to tax-paying retailers. https://t.co/MZ1huApP8Y3 days ago