About the author

Graham Lack

Graham Lack

Graham Lack has over 35 years retail experience in senior management roles at Luxottica and Suzanne Grae. He has had management roles in Retail Operations, Finance, IT, Marketing, Merchandise Planning and Logistics. He holds a B.Sc and MBA.

Articles

AikoChihira-robot

Artificial intelligence in retail

You don’t need much AI to work out that different climates means different jackets.

business strategy 4

On being an entrepreneur

We’ve all had new ideas at work, but does that make us entrepreneurs?

digital, shop, online, future, omni-channel, multi-channel, online

The real power of omnichannel retailing

Most retailers in this day and age are probably at best multi-channel entities.

Sale-sign-window-manequins

Apparel retailing – where to from here?

Part two: Maybe retailers are the rats and the customers have conditioned us.

sales, clothes, fashion

Apparel retailing – where to from here?

The source of fashion retailing woes can actually be tracked back to the early 1980’s.

business strategy 5

Keeping the main thing, the main thing

So what exactly has the internet changed if not our fundamental consumer behaviour?

Twitter

Why do shopping centres struggle with innovation so much? https://t.co/TQHuSDUh8d

2 days ago

US president says Amazon causing “great damage" to tax-paying retailers. https://t.co/MZ1huApP8Y

2 days ago

You don't need much AI to work out that different climates means different jackets. https://t.co/WjXVSniZTr

2 days ago
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