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Australian retailers need to prepare for when the unthinkable happens.
Have we totally lost the plot about what retail is really all about?
You must take calculated risks to succeed and yet many retailers do not foster this culture.
It has been around for many years but is getting worse and now become endemic.
The move to Melbourne will indeed change the DJ soul – for the better.
It is seldom that something totally new and significant happens in retail.
How can a retailer ignore its customers and still be in business?
So why are so many retailers in strife?
The war between online and offline is not over, it has only just begun.
Richard Branson has some wise words of advice for retailers.
Will 2017 be the year where tech replaces staff?
Stuart Bennie looks at how his predictions fared for the year, pens a letter to the treasurer.
Are you using weightings? If so, stop.
Are you a stupid retailer with your head in the dark?
Our obsession with year on year growth is under fire and CEOs need to front up to the board and tell them like it is.
Do retailers truly need to adopt the latest trends and technologies bandied about by ‘experts’?
Do retailers actually fathom the seriousness and threat of data hacking?
The real reason omnichannel will die a slow and gruesome death is that customers will reject it.
Stuart Bennie on the ‘crystal balling’ postulated by predictive analytics companies.
What are the key ingredients that combine to make a great retail CEO in 2016?