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Looking ahead to 2018

Retailers worldwide will remember 2017 as a challenging year – what can we expect in 2018?


More businesses are trying mobile apps to lure and keep consumers

The fight for retail dollars is fierce and the battleground will soon migrate into the palms of customers’ hands.

Christmas, shopping, retail

Christmas rush to fall earlier

New CBA research pinpoints spending trends during crucial trading month.


Lorna Jane to launch in New Zealand

Activewear label focuses on global ambitions.


Fashion players turn to tech for differentiation

With competition heating up online, retailers have been scrambling to find ways to keep consumers on their online stores.


Free, not fast preferred by shoppers

Is the ‘last mile’ really that important?


APAC bogs down Billabong

Surfwear giant continues turnaround amid choppy conditions.


How will your customers react to the launch of Amazon in Australia?

Retail Doctor Group uncovers some interesting insights on the e-commerce giant’s local launch.


Chemist Warehouse extends Alibaba partnership

Pharmacy chain looks to grow market share in world’s second-largest economy.

Girl with a bar code on her neck, the protection personal data

They’re only human: Big data made simple

How a group of experienced retailers, with decades of shop floor CX, sought to make sense of the tech-world.


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