Brian Walker on the ‘scourge’ of the retail proposition.
Like any industry, retailers can be plagued by an excessive management framework.
Retailers need more than hope to change their trading results.
“We’re hiring for jobs that don’t exist today.”
Why are retailers failing at such an alarming rate?
For all the focus on systems, tools, and resources, what exactly are retailers doing with customer information exactly?
Think of some long-standing Australian retailers and assess what has changed in the last decade.
Nike’s local operator signs deals to bring global names to Australia and New Zealand.
Retail giant builds momentum, Big W shows signs of recovery.
Focusing on customer complaints can have a range of negative impacts on businesses.