digital Archives - Inside Retail

in-store-digital-shopping

Creating an excellent customer experience

There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.

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Frank Lowy: Retiring was frightening

Westfield veteran has ‘no fear’ about the future of physical retailing.

doughnut time

Doughnut Time halves store footprint

Food company to reposition under stewardship of new owner.

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Coles MD confident of second-half lift

Supermarket giant’s chief says retailer positioned for growth.

targetUSA

US chain targets digital growth

Discount department chain enjoys better than expected festive trade.

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It’s shopping season: UX-ing when UX-ing matters

There are new and surfacing trends in the online shopping and browsing experience.

lornajane

Lorna Jane launches digital flagship in Canada

Aussie activewear brand looks to bolster position overseas.

Decathlon

Decathlon looks to “digital first” strategy

French sports retailer pleased with initial response by consumers.

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Retailing 2018: the mobile customer is king

The experience factor has been elevated to a new level in the digital context.

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Deloitte: Discount trend to reverse

Post-Christmas sales look to be back in vogue as retailers’ optimism wanes.

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