leadership Archives - Inside Retail


Competitive advantage…do you even have one?

Think of some long-standing Australian retailers and assess what has changed in the last decade.

business planning, business meeting

What are your retailers doing?

How confident are you that your retailers are retailing?


CBA: Aussie retailers behind other sectors on innovation

Sector lags behind counterparts according to new analysis.


Myer – a case study in who shouldn’t invest or lead retailers

The ailing retailer can have a very bright future, but two things need to change.


Boards of today and tomorrow

Brian Walker wonders if the role of the board has changed in modern times.


Retail: Move over Jack And Jill?

Gone are the days where corporate benefited from low skill sets running a retail outlet.

Angry, mad, anger, scream, frustration

Customer complaints have zero ROI

Focusing on customer complaints can have a range of negative impacts on businesses.


Retailers still failing to support women in leadership

Legacy cultural issues remain in many companies, says senior exec.


“You talking to me?”

Brian Walker examines the art of telling your story.


Ikea founder passes away

Entrepreneur who “genuinely revolutionised retail” dies at home in Sweden.


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