Leadership Archives - Inside Retail


Discount department stores get customer boost

Customer satisfaction is on the rise for some of Australia’s largest retailers.

business people

‘Network contagion’ is key to getting healthier numbers of women on company boards

At what point does female representation on a company board stop being tokenistic?

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Why Australian organisations can outperform European peers in tackling modern slavery

How will Australian companies fare when the Australian Modern Slavery Act comes into effect later this year?

shopping technology

How to beat the machine

Brian Walker on the power of storytelling in retail.

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Retail’s plastic onion

A proposed cutback of the single-use checkout bag is but a diversionary ploy.


Retail hang-ups

There is little evidence to show that self-sabotaging retail behaviour has abated over the last two years.

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Beyond fabricated ambience, into retail auras

Retailers invest millions of dollars fabricating store ambience, so why doesn’t it always work?


Godfreys appoints turnaround specialist as chairman

Vacuum specialist appoints legal veteran to chair board.


The hypocrisy of the minimum wage

Dennis Price examines the wages debate.

meeting, folder, business

Managers incommunicado

Retail needs to purge the errant demeanours manifesting within ivory towers.


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