Leadership Archives - Page 3 of 16 - Inside Retail

Retail learnings from the vision and legacy of Apple

Brian Walker on why many retailers try to copy Apple in their shop designs yet fall short in the actual implementation.

Any elephants in the room?

For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a last resort to prospective employees.

Wesfarmers offloads resources arm

Conglomerate continues to restructure its operations.

When was the last time you measured your customer service?

Why are retailers focused on ‘experience’ when they can’t get basic customer care right?

State of the stockroom

Are retail warehouses a moneymaker or black hole?

Lush unintentionally underpays staff

The underpayment affects a large number of current and former Lush staff.

Discount department stores get customer boost

Customer satisfaction is on the rise for some of Australia’s largest retailers.

‘Network contagion’ is key to getting healthier numbers of women on company boards

At what point does female representation on a company board stop being tokenistic?

Why Australian organisations can outperform European peers in tackling modern slavery

How will Australian companies fare when the Australian Modern Slavery Act comes into effect later this year?

How to beat the machine

Brian Walker on the power of storytelling in retail.

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