Takeovers shouldn’t result in the misuse of Australian data.
“Follow up at least three times” and other lessons from Ettitude founder Phoebe Yu.
How Walmart and Adore Beauty adapt and grow.
Open communication and upskilling are crucial to support workers.
Brian Walker on why many retailers try to copy Apple in their shop designs yet fall short in the actual implementation.
For all the projects, training schemes, improvement programmes and fast-track systems, retail still finds itself as a last resort to prospective employees.
Why are retailers focused on ‘experience’ when they can’t get basic customer care right?
Here’s how to transform it.
How will Australian companies fare when the Australian Modern Slavery Act comes into effect later this year?
Brian Walker on the power of storytelling in retail.