Opinion News - Inside Retail Australia

Time to go to retail rehab

Why are retailers failing at such an alarming rate?

How to action data

For all the focus on systems, tools, and resources, what exactly are retailers doing with customer information exactly?

Are the Myer board culpable?

Are we getting close to a class action by disgruntled shareholders?

So what’s the game plan now for Myer?

Retreating to the defensive ground of ‘glorified Kmart’ out of fear, deeply entrenches the very problems that are killing the struggling retailer.

Competitive advantage…do you even have one?

Think of some long-standing Australian retailers and assess what has changed in the last decade.

Why is Myer so unlucky?

Stuart Bennie thinks it’s time to park the technology mumbo jumbo for a while.

How to win the convenience war

In the battle to win the hearts, minds and wallets of consumers, the fight is over convenience.

The future Is local

Colourful streetscapes, courtyards, laneways and gardens are increasingly drawing consumers away from bland, cookie cutter monsters.

Myer – a case study in who shouldn’t invest or lead retailers

The ailing retailer can have a very bright future, but two things need to change.

Boards of today and tomorrow

Brian Walker wonders if the role of the board has changed in modern times.

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