Why are retailers failing at such an alarming rate?
For all the focus on systems, tools, and resources, what exactly are retailers doing with customer information exactly?
Are we getting close to a class action by disgruntled shareholders?
Retreating to the defensive ground of ‘glorified Kmart’ out of fear, deeply entrenches the very problems that are killing the struggling retailer.
Think of some long-standing Australian retailers and assess what has changed in the last decade.
Stuart Bennie thinks it’s time to park the technology mumbo jumbo for a while.
In the battle to win the hearts, minds and wallets of consumers, the fight is over convenience.
Colourful streetscapes, courtyards, laneways and gardens are increasingly drawing consumers away from bland, cookie cutter monsters.
The ailing retailer can have a very bright future, but two things need to change.
Brian Walker wonders if the role of the board has changed in modern times.