Technology News - Inside Retail Australia

Growing customer loyalty without a loyalty program

Sponsored: There are many brands that don’t have a loyalty program, yet still create loyalty.

Singles Day 2019 rakes in US$1bn in first minute

The event has seen traffic reach 544,000 orders per second.

Catch launches pop-up in Target Highpoint

Online retailer to offer products within Wesfarmers stablemate’s store.

Almost half of customers unsatisfied by delivery options

Though, according to CommBank, getting the product faster isn’t the main concern.

The last mile: obstacle or advantage?

Retailers removing the pain in delivery hold the upper hand in today’s retail dynamic.

Coles launches grocery subscription service

Coles’ online grocery subscription offers unlimited deliveries for a flat monthly fee.

Coles partners with workers’ unions to improve supply chain standards

Coles Supply Chain Accord to protect the rights of all workers.

Sustainability is a culture, not a role

Businesses need to do well for the planet to maintain customer loyalty.

Brosa launches second bricks-and-mortar showroom

Online retailer pushes further into bricks and mortar.

Club Catch expands to Kmart and Target

Wesfarmers announces first major integration of recently acquired Catch.