Technology News - Inside Retail Australia

Uber Eats agrees to amend unfair refund policy

Food delivery platform will only charge restaurants for issues within their control.

Myer partners with tech retailer Litmus Lab

Department store says partnership will make it a “lifestyle destination” for consumers.

Humans versus technology

Robots are a growing presence in retail, but is this in the customer’s best interest?

Woolworths, Caltex payments hit by Telstra outage

Outage forced customers to use cash, frustrating shoppers.

Amazon expands anti-counterfeit program

Transparency already has stopped 250,000 counterfeit goods from reaching consumers.

Domino’s trials cashless stores

Retailer says “vast majority” of orders are processed online anyway.

Coles partners with Microsoft to ‘transform’ shopping experience

Coles to deliver a more personalised and data-driven customer experience.

Big retailers get on board with interactive catalogues

Big W brings its Toy Mania catalogue into the 21st century with Snapchat.

Scentre Group, IBM, banks, launch blockchain for retail lease bank guarantees

New tech speeds up time it takes to get a bank guarantee.

Majority of consumers still prefer in-store shopping

Sixty-three per cent of Australians prefer the bricks-and-mortar experience.

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