Technology News - Inside Retail Australia

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Alibaba brings ‘New Retail’ Down Under

E-commerce giant bridges online and offline worlds with local pop-ups.

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Why Australian retail is breaking under the weight of stock

Brian Walker on the ‘scourge’ of the retail proposition.

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How to action data

For all the focus on systems, tools, and resources, what exactly are retailers doing with customer information exactly?

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Creating an excellent customer experience

There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.

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Retail disruptors ‘not just e-commerce pureplays’

New report debunks myth that retail disruptors burn through profits quickly and over-invest in “hot” technology.

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‘Big Tech’ isn’t one big monopoly – it’s 5 companies all in different businesses

Assess big “tech” companies at what they do rather than mythologizing them.

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Cryptocurrency e-commerce store launches

Entrepreneur bets on long-term future of digital currencies.

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Competitive advantage…do you even have one?

Think of some long-standing Australian retailers and assess what has changed in the last decade.

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Why is Myer so unlucky?

Stuart Bennie thinks it’s time to park the technology mumbo jumbo for a while.

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Digital transformation to add $45b to Aussie economy

Report: Resistant cultures the main obstacle for organisations looking to transform.

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