New research reveals what retail execs get wrong about today’s customers.
NRA CEO Dominique Lamb questions link between bag ban and spending.
The simple answer is no, but that won’t stop retailers from saying so.
Economic uncertainty weighing on consumers, businesses.
Three truths from NRF’s 2019 event.
Music, scent and engaging visuals all impact the customer experience.
Increased investment by retailers in last-mile delivery is essential to uncover new revenue streams, says report.
What we can glean from the past Christmas trading season.
Retailers to slash prices in bid to achieve yearly sales targets.
But consumer sentiment has fallen on weak wage growth, housing prices.