The following changes will materially affect your retail future: Manufacturers in retail Wearable technology Mobile phone usage Ageing workforce, ageing market Ethnic diversification Multi-channel delivery and engagement Social media communications strategies Diminishing career loyalty Price convergence online/offline Drone technology in the supply chain 3D Printing Peer2Peer transactions. Of course there are more – but you get the idea. Change is relentless, overwhelming, and unpredict
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