ADVERTORIAL: Avoiding painful e-commerce implementations – webinar

website, webpage, internet, search, e-commerce, online, Paul Downs, of Hitworks, a Retail E-commerce practice, is teaming up with Demandware, to host a webinar on February 25.

The webinar will explore what you need to know before you go digital and avoid painful e-commerce implementations.

Demandware is proud to host this webinar and share deeper insights into successful e-commerce projects. The future of retail is about breaking down traditional silos and bringing together the physical and digital worlds.

Retailers that do this successfully will find they can deliver enhanced customer shopping experiences and increase store revenue. Demandware’s One Platform strategy enables retailers to advance their omni-channel initiatives.

During this webinar you will hear from Paul regarding his omni-channel and digital experience plus his best practice methodology developed over the years and his 10 steps to increase the likelihood of a successful project

Overview of content

Don’t shoot the messenger!

Why are project managers often vilified even though they have done a reasonable job in delivering a difficult e-commerce project?

A combination of unclear responsibilities, inconsistent communication and undisciplined scope management are the usual contributing factors.

During the webinar Paul will uncover the 10 ‘must do’ activities every project needs to avoid customer disappointment.

Take-aways – 10 point checklist

1) Project Responsibilities – who’s accountable for what?

2) Risks – planning for the unexpected

3) Stakeholder Communications – what do we tell who and when

4) Budget measurement

5) Scope Creep

6) Decision log – who decided what

7) Project Objectives – Time/Quality/Cost

8) Project Ownership – where does the buck stop

9) KPI’s – demonstrating how things are going

10) Forecasting – measuring the run rate.

Date:

Wednesday, February 25

Time:

9 am HKT

12 pm AEDT

2 pm NZDT

Featured Speakers:

Paul Downs, MD, Hitworks, Australia

To register, click here.

About Paul:

Paul leads Hitworks, a Retail E-commerce practice that works with Australian retailers to develop and enhance their omni-channel service offerings. Hitworks works closely with their clients to deliver measurable results that increase revenues, reduce costs and provide a solid foundation to enable eCommerce sites to reach their full trading and profit potential. As experienced on-line retailers, Hitworks talk your language and understand the challenges and opportunities specific to the retail industry.

With over 20 years industry experience in Australia and the UK, working for well known retail companies such as Carphone Warehouse Group and Camelot Group (UK) and Pillow Talk, Lorna Jane, Australian Geographic and NRMA (AU), Paul is a regular speaker and writer at Industry forums offering valuable perspective and insight based on actual, real-world experience in creating, running and growing online retail channels that deliver bottom-line results.

To register, click here.

 

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