eCommerce software company ShipIt has partnered with Australia Post to offer customers an integrated order and shipping management system.

The partnership will enable online retailers to generate shipping labels directly from orders, reduce double entry during the order process, speeding up the shipping process and helping them improve their customer service. Formerly Starship IT, ShipIt simplifies and automates the process of delivering both online and offline orders, enabling online retailers to access their orders and delivery status from anywhere across the globe.

“This partnership with Australia Post will save online retailers precious time, having all the information they need on one screen, without having to log into multiple systems. They can easily track shipments to clients, improve their customer service and prevent undelivered packages or lost parcels,” said George Plummer, CEO, ShipIt.

“Shipping has traditionally been a manual process. This means that merchants have to cut and paste order data, handwrite courier labels and manually create customs forms and documents.”

Ben Franzi, GM of global eCommerce platforms and marketplaces at Australia Post, said the changes would “help customers get online to shop, pay, deliver and transact securely in the digital world.”

“Our new partnership with ShipIt offers our customers an easy, one-stop solution to integrate their eCommerce platforms, accounting, inventory management and POS systems with our services,” he said.

“As well as equipping businesses to manage their shipping and eCommerce needs directly, our partnership with ShipIt provides businesses with greater insight and transparency across all their logistical requirements, resulting in improved visibility and a seamless delivery experience through the supply chain.”