In this edition of views from abroad, we chat with Jon Bird, managing director of Labstore Global.
Bird has quite literally travelled across the world of retail and come away with some interesting insights into what retail means in 2017 and what it takes to succeed.
We talk about how retail is changing the world over, honing in on current consumer trends and their recent effect on North American markets.
Bird makes the point that retail fundamentals are still important, but stresses the need for retailers to develop strong loyalty programs that bed down fast moving modern consumers.
You can listen to the podcast below:
