Preview: Inside Retail Weekly 2196
NEWS: Discount department stores get customer boost
New research finds that customer satisfaction is on the rise for some of Australia’s largest retailers.
ANALYSIS: Analyse that
Several major retailers have unveiled dedicated data and analytics units tasked with turning customer information into actionable insights.
ANALYSIS: Banning the b(r)ag
Woolworths and Coles’ well publicised rollout of a nationwide plastic bag ban has had its fair of detractors – why has this been such a contentious issue?
AROUND THE GLOBE: Experiential retailing or cafes in disguise?
The indulgent nature of chocolate is leading to an expansion of its retail experience, writes Norrelle Goldring.
OPINION: The only question a retailer needs to answer
There’s no shortage of ‘technological opportunities’ for success in retail today – leadership’s challenge lies in distilling the useful, from the superfluous, writes Peter James Ryan.
OPINION: Sigma hit by competitor’s blow
Chemist Warehouse’s decision to move to a rival supplier has created major challenges for one of Australia’s largest retail pharmacy companies.
FROM THE SOURCE: Jason McLean, Canon Australia
The debut retail presence for a global icon Down Under is all about conversations first, products second, according to this week’s brand leader.
SPOTLIGHT: Viva voce: A retailer’s best friend
Why word of mouth is still an incredibly important weapon in a retailer’s marketing toolkit.
Inside Retail Weekly is the premium product in the broad stable of Inside Retail publications. It is published weekly, 48 times a year, and offers in-depth analysis of key retail industry news, hard-hitting opinion pieces, feature stories, and much more.
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Inside Retail Polls
Aligning your brand with a social or environmental cause that you and your customers truly care about is very good… https://t.co/r2IiOojtmc1 day ago
How underpayments could lead to an overhaul in industrial relations. https://t.co/Ux3Mbd09Yh2 days ago