Retailing in a violent society

I originally wrote this post the weekend before the Martin Place siege in December 2014. I decided not to post it because it may appear to be insensitive. But now we have had Paris 2015 with the Charlie Hebdo massacre, it seems it is a topic that must be addressed. I published a draft framework recently that is designed to help organisations think about the future. In brief, I postulate that society of the future will function very much like a caveman society. The technology will be different

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