Sydney independent Mitre 10 awarded

Sunlite Mitre 10Sunlite Mitre 10, which independently operates four Sydney Mitre 10 outlets, has bagged the hardware retail chain’s national store of the year award in the small format category.

The 2015 Mitre 10 annual awards, run internally by the hardware chain and held on the Gold Coast last week, saw the Sydney independent take home top prize in the small category format.

Stores were judged based on their application to customer service, brand compliance and range.

Mitre 10 CEO, Mark Laidlaw, said they recognise stores that continually reinvent their business. “Finding the energy to go from ‘good to great’ is no mean feat, so we celebrate their ethic and their application to continual improvement.”

Sunlite Mitre 10 was also awarded the 2015 NSW Hardware Association’s Store of the Year in small format category.

Receiving two awards in one year was an “excellent achievement for our store teams,” said Steven Czeiger, managing director of the Sunlite Group. “Receiving the award encapsulates the customer service strategy of the Sunlite Group in ensuring every customer is wowed and receives outstanding customer service”.

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