Why mobile and social media are revolutionising retail

“Smartphones and social media expand our universe. We can connect with others or collect information easier and faster than ever.” – Daniel Goleman Imagine a world where retailers will sell product through every channel available? Where s-commerce (social media) and m-commerce (mobile commerce) merge together to create the ultimate buying machine. Fuelled by the twin powers of convenience and opinion, customer experience redefined yet again; not so much by the physicality of the pu

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