AI Archives - Inside Retail

Coles partners with Microsoft to ‘transform’ shopping experience

Coles to deliver a more personalised and data-driven customer experience.

How US retailers are using tech now

Emma Sharley reports back from a monthlong research trip.

AI improves customer loyalty and revenue

The implementation of AI has led to improved revenue for 70 per cent of research respondents.

When bots do the buying where is the value in shopping?

The “weekly shop” will soon be consigned to retail history.

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