Experts ponder the scenarios
Driverless grocery stores replace supermarkets, while mail is handled by automated delivery units.
For some supermarket customers, the removal of store clerks is a green light for dishonest behaviour.
Automation will have an enormous impact on the way people work, and experts say hardly anyone is adequately prepared for it.
Is it any small wonder that we are witnessing the end of a retail era?
Lack of disclosure on key labour metrics by retailers puts investors in the dark on how companies are responding to new technologies.
Nicky Bryson asks, what does the ‘rise of the robots’ mean for retail?