Bain Capital Archives - Page 2 of 33 - Inside Retail

How to irritate a customer

Stuart Bennie talks ‘keeping the customer happy’.

Strategy doesn’t make sales, or does it?

How can we sell to the ever changing cross channel customer if we don’t understand them? asks Brian Walker.

Is pop up here to stay?

Felicity Pogson of UK retail design firm, Dalziel and Pow asks: when does pop-up become permanent?

ADVERTORIAL: Getting the people right

All too often retailers hire on skills but fire on attitudes.

A mall with balls

Jon Bird visits a unique retail concept in Santiago, Chile.

The future of commerce

Everything is changing but few are designing their business for success, says Dennis Price.

What has government done for retail?

Stuart Bennie explores the pressures on retailers in 2013 and its outcomes.

Singed on the boilerplate

Retail property researchers face a new set of challenges and opportunities in this new retail landscape, says Michael Baker.

Retail innovation is alive and well

Retailers are taking courageous steps to harness opportunities created by shifts in consumer behaviour, says Brian Walker.

Marketing to Androids

In a mobile-driven environment of constant distractions, breaking through is not easy, writes Jon Bird.