consumer behaviour Archives - Inside Retail

“Digital natives” most likely to shop in-store

New research reveals what retail execs get wrong about today’s customers.

Consumers say sustainability should be standard: Monash

New research shows there’s little wriggle room for lax business practices.

The Ikea effect: how we value the fruits of our labour over instant gratification

Why consumers love DIY.

Brick-bait: three tricks up retailers’ sleeves to lure you back to physical shops

Even the simple act of just being welcomed at the entrance of a store can influence store loyalty, research shows.

The surprisingly rude downside to modern technology

Is new technology turning customers into modern-day monsters?

Podcast with Matt Newell, The General Store

Inside Retail chats with the retail firm’s founder and executive strategy director.


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