customer loyalty Archives - Inside Retail

Why loyalty must be rewarded

Don’t make the mistake of chasing new customers.

The great loyalty swindle

Forget everything you think you know about customer loyalty.

Aussies likely to ‘cheat’ on favourite brands

Global marketing firm says customer loyalty goes significantly deeper than traditional points-based reward programmes.

Loyal customers – the holy grail?

Ian Tho discusses the concept of loyalty and what retailers are trying to achieve through loyalty programs.

Topshop targets shopping centres

The latest on Topshop, Lew and David Jones, retail’s sales malaise, online gets physical, pop ups turn permanent, and the power of customer loyalty.


FREE NEWS BRIEFS Get breaking news delivered