data Archives - Page 3 of 7 - Inside Retail

Apocryphal Now: Don’t let the facts get in the way of a good story

Before embarking on the search for the holy grail, retailers should focus on the things that matter most.

How to use data to unleash your retail superpowers

The days of collecting static data and feeling proud because of the large number of customers recorded in your database are over.

Woolworths looks to ‘gift’ of first party data

Supermarket retailer looks to cross-channel, cross-device approach.

Podcast with Sean McDonell, Google Australia

Inside Retail chats with the tech company’s head of retail & energy.

It’s all a matter of judgement

Professional managers have a place, just not in the critical leadership positions that involve the key ingredient that cannot be taught.

This lies at the heart of retail failure

The solution is not big data, robotics, the CX or a better brand.

Tracing the past for retail’s tomorrow

New research examines the key milestones in the evolution of customer experience to chart the store of tomorrow.

Retail success starts in the data centre

Sponsored: SAP has built new data centre infrastructure in Sydney to support local deployments of cloud-based commerce.

Myer’s look back to the future

How simple concepts and a change in approach are helping the department store gain traction again.

The Next Revolution: Retention Marketing

Sponsored: Transform your communication and capitalise on tighter customer relationships across the digital journey.

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