data Archives - Page 3 of 7 - Inside Retail

Why security is an essential brand asset for Aussie retailers

A look at why the retail sector is particularly exposed to cyber-attacks.

Pizza chain’s customers complain of data breach

Eerie emails prompt consumer backlash.

Retailers at risk of class actions for data breaches

New data breach legislation to have big impact on retail sector.

Apocryphal Now: Don’t let the facts get in the way of a good story

Before embarking on the search for the holy grail, retailers should focus on the things that matter most.

How to use data to unleash your retail superpowers

The days of collecting static data and feeling proud because of the large number of customers recorded in your database are over.

Woolworths looks to ‘gift’ of first party data

Supermarket retailer looks to cross-channel, cross-device approach.

Podcast with Sean McDonell, Google Australia

Inside Retail chats with the tech company’s head of retail & energy.

It’s all a matter of judgement

Professional managers have a place, just not in the critical leadership positions that involve the key ingredient that cannot be taught.

This lies at the heart of retail failure

The solution is not big data, robotics, the CX or a better brand.

Tracing the past for retail’s tomorrow

New research examines the key milestones in the evolution of customer experience to chart the store of tomorrow.