How simple concepts and a change in approach are helping the department store gain traction again.
Sponsored: Transform your communication and capitalise on tighter customer relationships across the digital journey.
Stuart Bennie on the ‘crystal balling’ postulated by predictive analytics companies.
Sponsored: Bringing together the right data and combining it with predictive analytics is not beyond the reach of Australian retailers.
How one fashion retailer is utilising data-driven technology and real human-to-human interaction to fuel growth.
A look at the role technology-enabled personalisation is playing in both connecting retailers with customers and informing product production.
Five key trends in analytics from Retail Customer Excellence Awards judge, Ian Tho.
Five lessons in using data to drive loyalty from the World Retail Congress in Rome.
Brian Walker looks at the rise of the personal data economy.
Australia lower dollar amid disappointing trade figures and stronger greenback.