department stores Archives - Page 3 of 5 - Inside Retail

Should you leave customer care to the least trained staff?

The paradox of putting our most inexperienced staff in front of our most experienced customer.

Myer gets up close and personal

Department store retailer puts aside battle with Premier Investments to launch new initiatives.

Outgoing Wesfarmers MD rejects Bunnings UK “black hole”

Conglomerate’s MD defends move into the UK home improvement market.

Solly’s obsession

Why is Solomon Lew so obsessed with Myer?

Preview: Inside Retail Weekly 2149

A sneak peek at what’s featured in this week’s issue of Inside Retail Weekly.

Retail exceeds expectations in May

Strong result for the retail sector heading into colder months.

What customer centricity really means

Richard Umbers on his approach to modern retailing.

Umbers’ turnaround strategy offers early hope for Myer

Opinion: Department store may not be setting the world on fire, but 2016 results show promising spark.

Opinion: Bi-Lo under a different name?

While Woolworths has been in the spotlight for all the wrong reasons in recent times, could the much-lauded Coles supermarket business be in the early stages of a downward spiral?

Luxury retailer opens in David Jones

Leathergoods retailer announces macro and micro expansion into luxury retailers.

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