digital Archives - Inside Retail

Uniqlo mobile assistant uses Google voice recognition technology

Japanese retailer launches a mobile assistant using Google voice recognition technology.

Big W: “We lost our way with customers”

Discount department store executive talks digital strategy amid turnaround.

Best-in-class e-comm content on the digital shelf

Sponsored: Search-optimised content that resonates with consumers needs to become central to any omnichannel strategy.

Out with the old, in with the new Cue

Fashion firm continues on journey to create seamless shopping experience.

The missing ingredient in retailers’ digital transformations

It’s no good having a one-click checkout if your distribution centre system is prehistoric.

Creating an excellent customer experience

There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.

Frank Lowy: Retiring was frightening

Westfield veteran has ‘no fear’ about the future of physical retailing.

Doughnut Time halves store footprint

Food company to reposition under stewardship of new owner.

Coles MD confident of second-half lift

Supermarket giant’s chief says retailer positioned for growth.

US chain targets digital growth

Discount department chain enjoys better than expected festive trade.

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