Japanese retailer launches a mobile assistant using Google voice recognition technology.
Discount department store executive talks digital strategy amid turnaround.
Sponsored: Search-optimised content that resonates with consumers needs to become central to any omnichannel strategy.
Fashion firm continues on journey to create seamless shopping experience.
It’s no good having a one-click checkout if your distribution centre system is prehistoric.
There are common threads for organisations that have moved the needle from poor customer experience towards industry leading.
Westfield veteran has ‘no fear’ about the future of physical retailing.
Food company to reposition under stewardship of new owner.
Supermarket giant’s chief says retailer positioned for growth.
Discount department chain enjoys better than expected festive trade.