Harris Scarfe’s satisfaction rating grew 5 per cent over the last year.
Retailers weakened by Costco face now face even larger threats.
Online shopping is certainly a factor, but it is not the primary reason for Big W’s troubles.
Customer satisfaction is on the rise for some of Australia’s largest retailers.
Smaller stores and a new merchandising strategy for department store.
Just as retailers have to trim their goodwill and asset valuations, shopping centre owners will be confronted by the same imperative as rents find their level in the new retail dynamic.
Embattled company Steinhoff International has admitted in its quarterly update that its working capital has dried up.
Retail giant strikes deal with banks.
Discount department chains vie for first Roy Morgan award.
Investigation into “accounting irregularities” continues as chief restructuring officer appointed.